Frequently Asked Questions.

What does the name PROTYA mean?

Pronounced PRO-tee’uh

The protea flower is a symbol of transformation, diversity and courage.  Not only do we believe these elements are essential to a successful business, but they are what inspired us to start our own company. 

I already have an accountant, why do I need a bookkeeper?

An accountant specializes in the preparation and filing of taxes and further business analysis.  A bookkeeper handles the day-to-day financial record keeping and reporting for a business – essentially tracking your balance sheet and providing information on how your financials are trending and where they are going. The collaboration of both are important to a successful business.

How does PROTYA Business Services work?

Gone are the days when your bookkeeper had to come and work from your office for the day. PROTYA Business Services is a virtual bookkeeping practice that uses cloud-based services and user friendly apps to arm business owners with real-time financial information. That being said, we are intensely relationship focused. Building trust with clients and ensuring clear communication is at our core.

What does it mean to be a QuickBooks ProAdvisor?

As Certified ProAdvisors, we are experts in QuickBooks installation, setup, training, payroll, reporting, and other day-to-day functions of the software. 

What about security?

We take security and confidentiality extremely seriously and operate with the utmost honesty, transparency and integrity. We ensure that your backups are secure and data is stored on cloud based servers exclusively in Canada. Sensitive documents are sent to us via an encrypted email service or a mobile app that offers the highest standards of bank-level data security.